Does V Estate include a website?
Yes, on the CRM Connect plan. Your property website is built inside the CRM with a drag-and-drop editor and 60+ ready blocks, runs on your own domain with SSL, and is fully bilingual Arabic and English with right-to-left layout. It is not a separate product from another vendor: it reads the same inventory your agents work in, so publishing a unit is a toggle on the property, and every inquiry becomes a lead in the same pipeline.
Do the website, the app and the CRM share the same data?
Yes. Each client has one database, and the CRM, the public website and the mobile apps all read and write to it. A unit exists once. A buyer who saves a property on your website and then signs in on your app sees the same saved list, because it is the same customer record. And when that buyer sends an inquiry from either place, it lands in the same pipeline, with the message on the lead timeline.
Can I get my own real estate app in the App Store and Google Play?
Yes, as a branded buyer app that we build and publish for you. It carries your name, your icon and your colours, lists your inventory, and sends saved properties and callback requests straight into your CRM. Massive Real Estate is live on both stores today. It is a service we deliver per client, quoted per project, and it is published under our developer account. It does not send push notifications yet.
Does my team get a mobile app too?
Yes, and it is included. Your agents install the V Estate CRM app from the App Store or Google Play, point it at your company once by scanning a setup QR code, and from the moment they sign in your logo, company name and brand colour take over the app. It is the same CRM as the web, not a mobile website: push notifications for new leads, camera, location and one-tap WhatsApp, plus caller ID that recognises a lead when the phone rings on the CRM Connect plan. Note that this is one shared app listing, branded inside after sign-in, rather than your own listing in the stores.
What analytics do I get across the website, ads and the sales team?
Website analytics (page views, unique visitors, property views, inquiries, conversion rate, top pages and properties, referrers, campaigns and live visitors), campaign analytics with spend, cost per won deal and ROAS, Facebook ad analytics, a dashboard with pipeline, conversion and follow-up health, Team Performance with around 23 per-agent columns including median first response time, Conversation Performance across your messaging channels, and a WhatsApp funnel from chats to clients. Dashboards, reports and team monitoring are in every plan; website and ad analytics come with CRM Connect. Exports are CSV and JSON.
What happens when someone submits a form on my website?
The form is checked against Cloudflare Turnstile, then matched against your existing contacts so a returning buyer merges into their existing lead instead of creating a duplicate. The lead is created with its source and campaign attribution from the UTM tags, the original message is written to the lead timeline, the lead is auto-assigned to an agent by your rules, and that agent and their manager get a push notification on their phone. The buyer gets a confirmation email. Note that the AI assistant replies to inbound chat messages; it does not chase form leads on its own.