the rules, clear.

By accessing our website or using any Vilartech service, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, please do not use the website or services.

You must be at least 18 years old to use our services. You warrant that the information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials.

You may not use our services for any unlawful, deceptive, or harmful purpose.

The Services can connect to third-party platforms, including Google (such as Google Calendar), Meta (Facebook, Messenger, and Instagram), the WhatsApp Business Platform, and AI providers. Your use of any integration is also subject to that provider's own terms and policies — including the Google API Services User Data Policy, the Meta Platform Terms, and the WhatsApp Business Terms — and you are responsible for complying with them. We are not responsible for third-party platforms, and they may change or discontinue access to their APIs at any time.

When you use messaging channels through the Services (WhatsApp, Messenger, Instagram, email, or SMS), you are responsible for the content you send and for having a lawful basis to contact each recipient. You agree to obtain any required consent, to honor opt-out requests, and to comply with all applicable anti-spam and communications laws as well as the messaging policies of the underlying platforms. You may not use the Services to send spam or unlawful, deceptive, or harmful content.

Some features generate suggestions, replies, summaries, or transcriptions using artificial intelligence. AI output may be inaccurate or incomplete; it is provided as an aid, not professional advice, and you remain responsible for reviewing and approving any content before you rely on it or send it to your customers.

Our handling of personal data is described in our Privacy Policy. Where we process the customer and lead data you manage in the CRM, you act as the data controller and Vilartech acts as your data processor, handling that data only on your documented instructions and to provide the Services. You are responsible for ensuring you have the right to upload and process that data.

All content, designs, logos, and software on this website are the property of Vilartech or licensed to us. They may not be copied, distributed, or modified without express written permission.

For custom projects: ownership of bespoke code transfers to you after full payment, except for generic components and reusable frameworks.

Prices are quoted in Egyptian Pounds (EGP) or US Dollars (USD) per the contract. Taxes are added where required by local law. Payments are due within thirty days of invoice unless otherwise agreed.

Services are provided "as is" without express or implied warranties. Vilartech shall not be liable for any indirect, incidental, or consequential damages.

Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

Either party may terminate the agreement with thirty days' notice. We reserve the right to suspend or terminate access immediately if you violate these terms.

These terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be subject to the courts of Cairo.

For any legal inquiries, please contact us at [email protected].